The Virtual Reference Experience: Integrating Theory Into Practice (The Virtual Reference Desk Series)
By Unknown Author.
Description
Virtual reference - today's fastest-expanding library service - raises many complex policy and implementation questions. Unfortunately, this service is in an early stage and experiences are limited. This groundbreaking volume combines the most current thinking and theory from experts and relates it to real-world virtual reference projects, studies, and findings from libraries across the nation. The editors have arranged the contributions into four distinct parts - Patrons of Digital Reference Services, Digital Reference Librarians, Digital Reference Services and Policies, and The Broad...
ISBN(s)
155570512X, 9781555705121
